We’re on the lookout for dedicated individuals to join our team as Email and Chat Support Specialists. If you’re a communicative, tech-savvy individual looking to kickstart your career in a remote work environment, this is the perfect opportunity for you.
Position Overview: As an Email and Chat Support Specialist, you will be the voice of our company, responsible for addressing customer inquiries and offering effective solutions through email and live chat interactions. You will play a pivotal role in guiding our product users, ensuring their experience with our services is nothing short of exceptional.
Rate: $35 per hour.
Key Responsibilities:
- Respond to customer queries and concerns promptly and professionally through email and live chat.
- Offer guidance to product users, helping them navigate our platform and maximize its potential.
- Build and maintain strong rapport with our clients, ensuring their satisfaction and loyalty.
- Utilize various social media platforms to interact with customers and provide support.
Qualifications:
- Strong communication skills, both written and verbal.
- A passion for delivering top-notch customer support.
- Comfortable and proficient in using social media apps for customer interaction.
- Tech-savvy and quick to adapt to new tools and technologies.
- No prior experience required – comprehensive training provided.
Location: This position is open to remote workers across the United States.